Shipping Policy
Buying directly from the author decreases our dependence on the big retail stores, and we can offer deeper discounts because there isn't a middleman taking a cut.
When you purchase goods from our website (www.nillunasser.com), the goods will be delivered through one of the following methods:
1. Digital goods are delivered instantly by an email from BookFunnel to the email address you used at checkout. If you do not see it, please check your spam folder, or if using Gmail, check your promotions tab.
2. Print books are printed and shipped by BookVault. Print time is usually 72 working hours. After books are printed, they are shipped directly to you.
Average shipping times:-
To USA: 5 to 7 working days
To Canada: 7 to 10 working days
To UK: 1 to 3 days
To elsewhere in Europe: 3 to 5 working days
To Australia: varies
You are required to provide us with a complete and accurate delivery address, including the name of the recipient if physical goods. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
3. Personalised orders are shipped from the UK asap. Unless Nillu is in deadline mode, in which case, she might need a week’s grace.